To contact the seller on AccountHub, simply navigate to the product categories or access the order details page. From there, you can initiate a live chat with the seller directly, allowing for seamless communication between buyers and sellers.

If the seller does not deliver your order within the promised timeframe, the first step is to contact them directly through the chat app provided on AccountHub. This allows you to inquire about the status of your delivery and communicate any concerns you may have.

Account trading poses certain risks, primarily because it often violates the End User License Agreement (EULA) of MMORPG titles unless officially sanctioned by the game account publishers and developers. There’s a chance that game accounts may not fully match the sale offer description, passwords might be entered incorrectly, or in rare cases, the original owner may reclaim the account.

Sellers on AccountHub provide insurance to ensure buyers receive after-sale support within the coverage period. However, once the insurance coverage period has elapsed, AccountHub can only offer assistance on a best-effort basis.

It’s recommended to wait at least 12 hours before logging into a newly purchased game account to allow for an “IP cool down,” especially if your location differs significantly from the original owner’s. After this period, immediately log in to verify that the account matches the sale offer description and ensure full access. Change login information like passwords and account recovery details before confirming receipt.

In the event of an issue, refrain from contacting game moderators (GMs) and instead use AccountHub’s integrated chat system to directly communicate with the seller. Alternatively, you can contact us via info(@)AccountHub.org for assistance.