Privacy Policy

ACCOUNTHUB prioritizes your privacy and diligently safeguards your personal data in line with our longstanding commitment to protecting your information, especially in the evolving landscape of online services. We understand the importance of transparency and confidentiality in handling the information collected from our consumers.

By entrusting us with your Personal Information, you implicitly agree to the terms outlined in this Privacy Statement, which govern the collection, use, access, transfer, storage, and processing of your personal data.

While it’s possible to navigate ACCOUNTHUB’s internet pages without disclosing personal data, utilizing certain specialized services may necessitate the processing of such information. In such cases, we always seek consent from the data subject unless there’s a statutory basis for the processing.

As the controller, ACCOUNTHUB has implemented robust technical and organizational measures to ensure the comprehensive protection of personal data processed through our website. However, it’s important to note that despite our efforts, internet-based data transmissions may have inherent security vulnerabilities and absolute protection cannot be guaranteed. Therefore, individuals are encouraged to consider alternative means, such as telephone communication, for transferring personal data if they prefer.
Please refer to the Privacy Statement below to gain insights into how we utilize the personal information we gather from you. Rest assured, we do not use or disclose your information to any party except as explicitly described in this Privacy Policy.

  1. Definitions

ACCOUNTHUB’s data protection declaration adheres to the terminology established by the European legislator for the General Data Protection Regulation (GDPR) to ensure clarity and comprehension for the general public, as well as our valued customers and partners.

In this declaration, we employ the following key terms:

  • Personal Data: Any information pertaining to an identified or identifiable natural person (“data subject”). This includes identifiers such as names, identification numbers, and online identifiers, or factors specific to an individual’s identity.
  • Data Subject: Any identified or identifiable natural person whose personal data is processed by the responsible controller.
  • Processing: Any operation or series of operations performed on personal data, whether automated or not, including collection, recording, organization, and storage.

Top of Form

  1. Restriction of Processing: This involves marking stored personal data to limit future processing.
  2. Profiling: Refers to automated processing of personal data to evaluate specific personal aspects, such as work performance or personal preferences.
  3. Pseudonymisation: Personal data processing where data is made anonymous, ensuring it can’t be attributed to a specific individual without additional information.
  4. Controller or Controller Responsible for the Processing: The entity determining the purposes and means of personal data processing, as per applicable laws.
  5. Processor: Any entity processing personal data on behalf of the controller.
  6. Recipient: Any individual or organization receiving disclosed personal data, excluding public authorities conducting inquiries as per legal regulations.
  7. Third party: Individuals or entities not part of the data subject, controller, or processor, but authorized to process personal data under the controller’s or processor’s direct authority.

These definitions and classifications form the backbone of our data handling practices, ensuring transparency, accountability, and compliance with relevant data protection laws and regulations.

Our policy prioritizes the protection of your personal information and ensures compliance with data protection laws, notably the General Data Protection Regulation (GDPR)

  1. Consent: Your consent, as the data subject, is fundamental to our data processing practices. It must be freely given, specific, informed, and unambiguous, indicating your agreement to the processing of your personal data.
  2. Name and Address of the Controller: As per GDPR requirements and other applicable data protection laws within the European Union, the controller responsible for data processing is:
  3. Information We Collect from You: We highly value the trust you place in us by providing your personal information. ACCOUNTHUB ensures that personally identifiable information collected online, such as name, address, telephone number, or email address, is not shared, disclosed, or sold to unaffiliated companies for non-ACCOUNTHUB marketing purposes. In case of corporate reorganization or legal proceedings, this information would be treated as a critical asset.

Information of Children and Underage Adolescents: Children and underage adolescents may use our products and services under parental or guardian authorization. Parents or guardians noticing unauthorized data processing concerning their children can contact us at [email protected]

When Can We Collect Your Personal Information? We may collect personal information directly from you under various circumstances, including when you:

  1. Communicate with us, such as submitting application forms or contacting customer service.
  2. Register or subscribe for specific products/services or newsletters.
  3. Participate in surveys, competitions, contests, or loyalty programs.
  4. Register interest, request information, or subscribe to our products/services.
  5. Respond to marketing materials or browse our websites.
  6. Lodge complaints or provide feedback.

In addition to information obtained directly from you, we may acquire personal data from third parties or sources with your consent or as lawfully permitted.

How Can We Collect Your Personal Information?

At ACCOUNTHUB, we collect information online through various channels, including:

  1. Direct Input: When you order a service, apply for a job, or participate in surveys, offers, or promotions, we may ask you to provide personal information such as your name, address (postal and email), and telephone number. Depending on the service(s) being ordered or promoted, we may request additional information.
  2. Cookies: We utilize “cookies” and similar technologies to gather information about your visits to our sites or your responses to emails. These tools help us understand your interests and actions on our websites or in our emails, allowing us to enhance the quality and relevance of our services.
  3. Content: Any content you post on our website, such as reviews, photos, or videos, may also contain personal information. While we have the ability to monitor such content, we are not obligated to do so, and reserve the right to remove any information posted for any reason.
  4. Payment Method: When accessing, purchasing, or subscribing to our products or services, you may be required to provide personal information based on the chosen payment method. For example, credit card payments may necessitate providing details such as the card issuer’s name, card number, billing address, CVV number, and expiration date.
  5. Log Files: Our servers automatically record certain information sent by your web browser when you use our website. This may include your web request, IP address, browser type, referring/exit pages and URLs, and other relevant details.
  6. Geo-Location Information: When you access our website through a mobile device, we may collect location data such as GPS coordinates, providing insights into your device’s location.
  7. Third-Party Tools: We utilize third-party analytics tools to understand website usage. These tools may collect information sent by your browser, including cookies and IP addresses, to provide analytics insights governed by their respective privacy policies.

How Can We Use Your Information

The personally identifiable information we collect online is primarily used to provide you with the service(s) you’ve ordered and to inform you about other offerings that may interest you. This includes facilitating communication about ordered services, provisioning, billing, and ensuring proper delivery of our services. Should you wish to opt out of future communications from ACCOUNTHUB, options are provided within our communication channels. Additionally, we may disclose personally identifiable information in response to legal demands, subpoenas, or when necessary to protect public safety or enforce our services’ integrity.

What We Request from You

We ask that you provide accurate and complete information about yourself and any other individuals whose personal information you share with us. It’s essential to keep this information updated by contacting us when it becomes outdated. This requirement is vital for us to deliver our products and services efficiently, whether it’s for you or individuals authorized by you or your organization.

We Promise Privacy and Security

Your role, along with ours, is crucial in safeguarding against online fraud. It’s imperative to ensure the confidentiality of your User ID, Password, Security Device, and/or Security Code. Avoid sharing or facilitating unauthorized access to this sensitive information. At ACCOUNTHUB, we employ encryption, firewalls, and other advanced security measures to maintain the accuracy and security of your personal data. Certain features on our website may require authentication through a password or similar means.

Disclosure of Your Information (If Needed)

When you provide Personal Information to us for specific purposes, we may disclose it to trusted third-party companies assisting us in fulfilling your requests. This may include fulfillment houses, billing services, or credit verification services. Additionally, we may disclose your information to law enforcement or other appropriate parties in situations involving criminal investigations, fraud prevention, or as required by law to protect the legitimate interests of ACCOUNTHUB.

Notices of Changes in Privacy Policies

ACCOUNTHUB reserves the right to update this Privacy Policy, with notification sent to registered users via email or through posting the updated policy on our platform. Your continued use of ACCOUNTHUB’s products or services after such changes signify your acceptance and agreement to abide by the revised policies.

Cookies:

ACCOUNTHUB utilizes cookies on its internet pages. These are text files stored in a computer system through an internet browser.

Cookies contain a unique identifier known as a cookie ID, enabling websites and servers to recognize and differentiate individual browsers. This facilitates the provision of more user-friendly services on our website, enhancing user experience and functionality.

Cookies optimize the information and offers on our website by recognizing users and eliminating the need for repetitive actions such as entering login credentials. For instance, a shopping cart cookie in an online store remembers items selected by a customer.

Users can prevent cookie setting through their internet browser settings and delete existing cookies at any time. However, disabling cookies may affect the full functionality of our website.

Collection of General Data and Information:

When users or automated systems access our website, ACCOUNTHUB collects general data and information stored in server log files. This includes browser types, operating systems, referrer websites, IP addresses, timestamps, and other similar data.

This data is crucial for delivering website content accurately, optimizing website content and advertisements, ensuring the long-term viability of our systems, and providing necessary information for law enforcement in case of cyber-attacks.

ACCOUNTHUB analyzes this data anonymously to enhance data protection and security and to ensure optimal protection for processed personal data. Server log file data is stored separately from personal data provided by users.

Registration on our Website

Users have the option to register on our website, providing personal data which are collected and stored exclusively for internal use by the controller, and for specified purposes. The controller may engage processors who also use personal data for internal purposes attributable to the controller.

During registration, the IP address, date, and time of registration are stored to prevent misuse of services and enable investigation of offenses if necessary, serving the controller’s security interests. This data is not shared unless legally mandated or for criminal prosecution.

Registration allows the controller to offer exclusive content or services to registered users. Users can freely modify or delete their personal data provided during registration.

The controller shall provide information upon request regarding stored personal data, and correct or erase data upon the data subject’s request, unless legally required otherwise. A designated Data Protection Officer and controller’s employees are available as contact persons.

Subscription to our Newsletters

Users can subscribe to our newsletter on the ACCOUNTHUB website, providing personal data including email address and time of subscription.

ACCOUNTHUB regularly informs customers and partners about product offers via newsletter. Subscription requires a valid email address and confirmation via double opt-in procedure for legal compliance.

During subscription, the IP address and timestamp are collected to prevent potential misuse of email addresses, ensuring the controller’s legal protection.

Personal data collected for newsletter registration is used solely for newsletter distribution. Subscribers may receive operational emails related to newsletter service or registration.

Personal data collected for the newsletter will not be shared with third parties. Subscribers can unsubscribe at any time, and consent for data storage can be revoked via an unsubscribe link in each newsletter or by contacting the controller directly.

Newsletter-Tracking

ACCOUNTHUB’s newsletter contains tracking pixels, small embedded graphics in HTML emails enabling log file recording and analysis. This facilitates statistical analysis of online marketing campaign success. Through tracking pixels, ACCOUNTHUB can determine if and when an email was opened by a data subject and which links were clicked.

Personal data collected via tracking pixels are used to optimize newsletter delivery and tailor future content to data subjects’ interests. This data is not shared with third parties. Data subjects can revoke consent via double opt-in procedure, leading to deletion of their personal data. Unsubscribing from the newsletter is considered consent withdrawal.

Contact Possibility via the Website

ACCOUNTHUB’s website provides contact information for quick electronic communication with our enterprise, including a general email address. Personal data transmitted by a data subject via email or contact form are automatically stored for processing or contacting the data subject. There is no transfer of this personal data to third parties.

Subscription to Comments in the Blog on the Website

Third parties can subscribe to comments made in ACCOUNTHUB’s blog. Upon subscription, a confirmation email is sent to verify the double opt-in procedure. Subscribing to comments can be terminated at any time.

Routine Erasure and Blocking of Personal Data

Personal data of data subjects are processed and stored only for the necessary period to achieve the storage purpose or as prescribed by relevant laws. If the storage purpose no longer applies or the prescribed storage period expires, personal data are routinely blocked or erased in accordance with legal requirements.

Rights of the Data Subject

  1. Right of Confirmation

Data subjects have the right to obtain confirmation from the controller regarding the processing of their personal data. To exercise this right, data subjects can contact our Data Protection Officer or another controller employee at any time.

  1. Right of Access

Data subjects have the right to obtain free information from the controller about their stored personal data and receive a copy of this information. This includes details such as:

  1. Purposes of processing
  2. Categories of personal data processed
  3. Recipients or categories of recipients to whom the data has been or will be disclosed
  4. Envisaged period of data storage
  5. Rights to rectification, erasure, or restriction of processing
  6. Right to lodge a complaint with a supervisory authority
  7. Information about data source if not collected from the data subject
  8. Details about automated decision-making processes, including profiling

Data subjects also have the right to know if their personal data is transferred to third countries or international organizations and to be informed about the safeguards related to such transfers.

  1. Right to Rectification

Data subjects have the right to prompt rectification of inaccurate personal data without undue delay. Additionally, they have the right to complete incomplete personal data, including through a supplementary statement. To exercise this right, data subjects can contact our Data Protection Officer or another controller employee at any time.

  1. Right to Erasure (Right to be Forgotten)

Data subjects have the right to request the erasure of their personal data from ACCOUNTHUB’s records without undue delay under certain circumstances, including when:

  1. The data is no longer necessary for its original purpose.
  2. Consent for processing is withdrawn, and there’s no other legal basis for processing.
  3. The data subject objects to processing, and there are no overriding legitimate grounds.
  4. Personal data has been unlawfully processed.
  5. Erasure is required to comply with legal obligations.
  6. Data was collected regarding information society services, and the data subject is a minor.

To request erasure, data subjects can contact our Data Protection Officer or another designated employee. Upon receipt of such a request, ACCOUNTHUB will promptly comply and take necessary measures to inform other data controllers about the erasure request.

  1. Right of Restriction of Processing

Data subjects have the right to request restriction of processing in certain situations, including:

  1. Contested accuracy of personal data.
  2. Unlawful processing with objection to erasure.
  3. No longer needing data for processing, but necessary for legal claims.
  4. Pending verification of the data subject’s objection to processing.

To request restriction of processing, data subjects can contact our Data Protection Officer or another designated employee. ACCOUNTHUB will promptly arrange the restriction of processing upon receipt of such a request.

  1. Right to Data Portability

Data subjects have the right to receive their personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller without hindrance, where technically feasible. This right applies when processing is based on consent or a contract and is carried out by automated means.

To assert the right to data portability, data subjects can contact our Data Protection Officer or another designated employee. ACCOUNTHUB will facilitate the direct transmission of personal data between controllers where technically feasible and without adversely affecting the rights and freedoms of others.

  1. Right to Object

Data subjects have the right to object to the processing of their personal data based on specific grounds related to their situation, as outlined in Article 6(1) of the GDPR. This includes objections to processing for direct marketing purposes or profiling activities.

ACCOUNTHUB will cease processing personal data upon objection, unless compelling legitimate reasons for the processing override the data subject’s interests, rights, and freedoms, or for legal claims.

To exercise the right to object, data subjects can contact ACCOUNTHUB’s Data Protection Officer or another designated employee. Additionally, data subjects can use automated means to exercise this right within the context of information society services.

Automated Individual Decision-Making, Including Profiling

Data subjects have the right not to be subject to decisions based solely on automated processing, including profiling, if such decisions produce legal effects or significantly affect them. Exceptions include cases where automated decisions are necessary for entering into or performing a contract, based on explicit consent, or authorized by law with suitable measures to protect data subjects’ rights.

If automated decisions are necessary for a contract or based on explicit consent, ACCOUNTHUB will implement measures to safeguard data subjects’ rights, including the right to human intervention, expression of viewpoints, and contesting decisions.

To exercise rights concerning automated decision-making, data subjects can directly contact ACCOUNTHUB’s Data Protection Officer or another designated employee at any time.

Right to Withdraw Data Protection Consent

Data subjects have the right, as granted by European legislation, to withdraw their consent to the processing of their personal data at any time. To exercise this right, individuals can directly contact ACCOUNTHUB’s Data Protection Officer or another designated employee of the controller.

Data Protection Provisions about the Application and Use of Facebook

ACCOUNTHUB integrates components of the Facebook platform into its website. Facebook, a social network, allows users to create profiles, share content, and connect with others online. The operating company of Facebook is Facebook, Inc., based in Menlo Park, CA, United States, or Facebook Ireland Ltd., for users outside the United States or Canada.

Whenever a user accesses a page on ACCOUNTHUB’s website containing a Facebook component (such as Facebook plug-ins), the web browser prompts to download the corresponding component from Facebook. If the user is logged into Facebook, Facebook tracks their activity on ACCOUNTHUB’s website and associates it with their Facebook account, regardless of whether they interact with the Facebook component.

To prevent this tracking, users can log out of their Facebook account before visiting ACCOUNTHUB’s website. Additionally, Facebook provides privacy settings to help users protect their data privacy, which users can explore further on Facebook’s platform.

Data Protection Provisions about the Application and Use of Google Analytics

ACCOUNTHUB incorporates the Google Analytics component into its website. Google Analytics, a web analytics service provided by Google Inc., enables the collection, gathering, and analysis of data regarding visitor behavior on websites. This includes information about the website visited before, which pages were viewed, and the duration of visits. Such analytics are crucial for website optimization and evaluating the effectiveness of online advertising.

The purpose of integrating Google Analytics is to analyze traffic on our website. Google utilizes the data collected to evaluate website usage, generate online reports illustrating website activities, and provide other services related to website usage.

When a user accesses our website, Google Analytics places a cookie on their device, enabling Google to analyze website usage. Through this process, Google may gain access to personal information such as the user’s IP address, helping them understand user behavior and optimize advertising strategies.

Personal data collected by Google Analytics, including IP addresses, are stored by Google in the United States. Google may also share this data with third parties.

Users have the option to prevent the setting of cookies by adjusting their browser settings, which would also prevent Google Analytics from placing cookies. Additionally, users can delete existing cookies through their browser settings. Furthermore, users can opt-out of data collection by Google Analytics by installing a browser add-on, which informs Google Analytics not to transmit data about website visits.

The installation of this browser add-on constitutes an objection to Google’s data collection practices. If a user’s device undergoes changes such as deletion or reinstallation, they must reinstall the browser add-on to maintain their opt-out preferences.

Data Protection Provisions about the Application and Use of Google Remarketing

ACCOUNTHUB incorporates Google Remarketing services into its website, facilitated by Google AdWords. Google Remarketing enables personalized advertising to Internet users who have previously visited our website, allowing us to display relevant ads to interested users across the Google network and other websites.

Google Inc. operates Google Remarketing, with the primary goal of inserting interest-relevant advertising. When a user visits our website, Google Remarketing sets a cookie on their device, enabling recognition of the user across subsequent visits to websites within the Google advertising network. This process provides Google with personal information, such as IP addresses and user behavior, which is utilized to deliver interest-relevant advertising.

Users can prevent the setting of cookies through their browser settings, thereby denying Google the ability to set cookies. Additionally, users can opt-out of interest-based advertising by accessing www.google.de/settings/ads and configuring their preferences on each browser used.

Data Protection Provisions about the Application and Use of Google AdWords

ACCOUNTHUB utilizes Google AdWords for Internet advertising, enabling ads to be displayed in Google search results and the Google advertising network. Google AdWords operates by allowing advertisers to target specific keywords, ensuring ads are displayed to users searching for relevant terms.

Google Inc. operates Google AdWords, with the aim of promoting our website through relevant advertising on third-party sites and in Google search results. If a user reaches our website via a Google ad, a conversion cookie is placed on their device, tracking their interactions with our site.

The conversion cookie collects data used by Google to generate visit statistics and measure the success of AdWords ads. Personal information, including IP addresses, is transmitted to Google and stored in the United States. Users can prevent cookie placement through browser settings and delete cookies at any time.

Through these measures, ACCOUNTHUB ensures compliance with data protection regulations and offers users control over their privacy preferences.

Data Protection Provisions about the Application and Use of Twitter

ACCOUNTHUB incorporates components of Twitter into its website, allowing users to share and interact with content through Twitter buttons. Twitter messages, or tweets, are accessible to all users, whether or not they are logged into Twitter. Tweets are also visible to a user’s followers and can reach a broader audience through hashtags, links, or retweets.

Twitter, Inc. operates Twitter, with the primary purpose of disseminating website content across digital platforms and increasing visitor engagement. When a user accesses a page with a Twitter component, the browser automatically downloads the corresponding Twitter component, providing Twitter with information about the specific sub-page visited.

If a user is logged into Twitter while browsing our website, Twitter collects information about the visited pages and associates it with the user’s Twitter account. Clicking on Twitter buttons integrates this information with the user’s personal Twitter account.

Users who prefer not to share their browsing activity with Twitter can log out of their Twitter accounts before accessing our website.

Data Protection Provisions about the use of ACCOUNTHUB

ACCOUNTHUB utilizes tracking pixels and cookies to collect and analyze website usage data, enabling the creation of usage profiles for visitor behavior analysis and website improvement. Data collected through ACCOUNTHUB components are anonymized and not used to identify individuals without explicit consent.

ACCOUNTHUB stores anonymized visitor data, including IP addresses, access times, and frequency of visits, to understand visitor origins and behaviors. Users can prevent cookie placement by adjusting their browser settings and deleting existing cookies.

If a controller selects ACCOUNTHUB as the lead identification option for their website, personal data of visitors may be transmitted to ACCOUNTHUB for lead identification purposes. This may include first and last names, email addresses, IP addresses, and other relevant data necessary for lead identification processing, with the aim of providing relevant product or service information based on user interests.

Legal Basis for the Processing: The processing of personal data is governed by various legal bases outlined in the GDPR. Article 6(1) lit. a GDPR serves as the basis when consent is obtained for a specific processing purpose. When processing is necessary for contractual obligations or pre-contractual measures, Article 6(1) lit. b GDPR applies. Legal obligations, such as tax requirements, form the basis under Article 6(1) lit. c GDPR. In rare instances, processing may be necessary to protect vital interests (Article 6(1) lit. d GDPR). Article 6(1) lit. f GDPR covers processing for legitimate interests, balancing them against the rights and freedoms of the data subject.

Legitimate Interests Pursued: Under Article 6(1) lit. f GDPR, our legitimate interest is to conduct business in a manner that benefits our employees and shareholders.

Period for Data Storage: Personal data is stored based on statutory retention periods. Once these periods expire, data is routinely deleted unless necessary for contractual obligations.

Provision of Personal Data and Consequences: Certain personal data provision may be required by law or contractual obligations. Failure to provide necessary data may prevent contract conclusion. Data subjects must consult our Data Protection Officer to understand the necessity and consequences of data provision.

Existence of Automated Decision-Making: We affirm that we do not engage in automated decision-making or profiling as a responsible company.

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